Welcome to Tornado Rafting! By accessing and using our website and booking our tours, you agree to comply with the following terms and conditions. Please read them carefully.
1. Booking & Payment
- All tours must be booked in advance through our website or authorized agents.
- Full payment is required at the time of booking unless otherwise specified.
- You must provide accurate and complete personal information during booking.
2. Eligibility & Health Requirements
- Participants must be in good physical condition and free from any serious medical conditions.
- Some activities have age, weight, or health restrictions. It is your responsibility to ensure you meet the activity requirements.
- Pregnant women and individuals with heart conditions are not permitted on certain tours.
3. Safety & Responsibility
- All participants must follow the safety instructions provided by our guides.
- Tornado Rafting reserves the right to refuse participation to anyone deemed unfit or under the influence of alcohol/drugs.
- We are not responsible for personal belongings lost or damaged during the tour.
4. Changes & Cancellations
- Tornado Rafting may cancel or reschedule a tour due to weather, safety issues, or other unforeseen events.
- In such cases, a full refund or rescheduling option will be offered.
- Customers may cancel according to our Refund Policy.
5. Liability Waiver
- By joining any activity, you acknowledge and accept the risks involved in outdoor and adventure sports.
- Tornado Rafting is not liable for injuries, accidents, or damages resulting from the activity, unless caused by proven negligence on our part.
6. Use of Photos & Media
- We may take photos or videos during tours for promotional use on our website or social media.
- If you do not wish to appear in such content, please inform our team before the tour.
7. Intellectual Property
- All content on this website, including text, images, and branding, is the property of Tornado Rafting and may not be copied or used without permission.
8. Governing Law
- These terms are governed by the laws of the Republic of Turkey. Any disputes shall be resolved in the courts of Antalya.
9. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
📧 Email: [email protected]
📞 Phone/WhatsApp: +905323930944