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+905323930944
+905323930944

DISTANCE SALES CONTRACT

1. Parties

This Distance Sales Contract (“Contract”) is made between:

  • Seller: Tornado Rafting
    Address: KARABÜK MAH. PELİTDİBİ KÜME EVLERİ NO:1 MANAVGAT/ ANTALYA
    Phone: +90 532 393 09 44
    Email: [email protected]
    Website: https://tornadorafting.com
  • Buyer: The individual who completes the booking process on the Seller’s website.

2. Subject of the Contract

This Contract regulates the rights and obligations of the parties concerning the sale and provision of adventure tour services (such as rafting, zipline, jeep safari, quad/buggy safari, canyoning, etc.) offered by the Seller, as detailed on the Seller’s website.

3. Booking and Payment

  • Bookings are made through the Seller’s website by selecting the desired tour package and date.
  • Prices are listed in Euros (€) and include VAT.
  • Payment methods include online payment via the website or cash payment on the day of the activity, as specified during the booking process.

4. Service Delivery

  • The Seller provides adventure tour services in Antalya, Turkey, including hotel pick-up and drop-off within the Antalya and Alanya regions.
  • Detailed information about each tour, including duration, activities included, and pricing, is available on the Seller’s website.

5. Right of Withdrawal and Cancellation Policy

  • The Buyer may cancel the booking free of charge up to 24 hours before the scheduled tour date.
  • Cancellations made less than 24 hours before the tour or no-shows are non-refundable.
  • If the Seller cancels the tour due to unforeseen circumstances (e.g., adverse weather conditions), the Buyer is entitled to a full refund or may reschedule the tour.

6. Buyer’s Obligations

  • The Buyer must provide accurate personal information during the booking process.
  • Participants must be in good health and meet the physical requirements for the selected activities.
  • Certain activities may have age and health restrictions; it’s the Buyer’s responsibility to review these before booking.

7. Seller’s Obligations

  • The Seller commits to providing the booked services as described on the website.
  • In case of any changes or cancellations, the Seller will inform the Buyer promptly and offer alternatives or refunds as applicable.

8. Dispute Resolution

  • This Contract is governed by the laws of the Republic of Turkey.
  • Any disputes arising from this Contract will be resolved by the competent courts and enforcement offices in Antalya, Turkey.

9. Final Provisions

  • By completing the booking process, the Buyer acknowledges having read, understood, and agreed to the terms of this Contract.
  • This Contract is stored electronically by the Seller and can be provided to the Buyer upon request.